{"id":5209,"date":"2024-06-21T13:25:52","date_gmt":"2024-06-21T11:25:52","guid":{"rendered":"https:\/\/tienda.pujolclima.com\/?page_id=5209"},"modified":"2024-07-22T11:04:14","modified_gmt":"2024-07-22T09:04:14","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/tienda.pujolclima.com\/ca\/preguntas-frecuentes\/","title":{"rendered":"FAQ"},"content":{"rendered":"<style>.kt-accordion-id5209_400609-c9 .kt-accordion-inner-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:0px;}.kt-accordion-id5209_400609-c9 .kt-accordion-panel-inner{border-top:0px solid transparent;border-right:0px solid transparent;border-bottom:0px solid transparent;border-left:0px solid transparent;padding-top:var(--global-kb-spacing-sm, 1.5rem);padding-right:var(--global-kb-spacing-sm, 1.5rem);padding-bottom:var(--global-kb-spacing-sm, 1.5rem);padding-left:var(--global-kb-spacing-sm, 1.5rem);}.kt-accordion-id5209_400609-c9 .wp-block-kadence-pane .kt-accordion-header-wrap 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body:not(.hide-focus-outline) .kt-accordion-id5209_400609-c9 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible{border-top-color:#eeeeee;border-top-style:solid;border-right-color:#eeeeee;border-right-style:solid;border-bottom-color:#eeeeee;border-bottom-style:solid;border-left-color:#eeeeee;border-left-style:solid;}.kt-accordion-id5209_400609-c9 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus-visible, .kt-accordion-id5209_400609-c9 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:#444444;border-top-style:solid;border-right-color:#444444;border-right-style:solid;border-bottom-color:#444444;border-bottom-style:solid;border-left-color:#444444;border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone\"><div class=\"kt-accordion-wrap kt-accordion-id5209_400609-c9 kt-accordion-has-19-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-basic kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"0\"><div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane5209_f42d9f-97\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Informaci\u00f3 sobre Productes<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>On puc obtenir informaci\u00f3 detallada sobre un producte?<\/strong> Troba informaci\u00f3 detallada sobre els nostres productes a la nostra p\u00e0gina web. Si necessites assist\u00e8ncia personalitzada, contacta&#039;ns trucant al 93 727 24 28 o escrivint-nos a <a>info@pujolclima.com<\/a>.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-2 kt-pane5209_78e798-01\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Garantia de Productes<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Quina garantia ofereixen els productes de Pujol Clima?<\/strong> Tots els nostres productes tenen una garantia m\u00ednima de 2 anys proporcionada pel fabricant. \u00c9s important que les calderes de gas i gasoil siguin posades en marxa pel servei t\u00e8cnic oficial per mantenir la validesa de la garantia.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-3 kt-pane5209_bb4876-82\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Recollida a la Botiga F\u00edsica<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Puc comprar en l\u00ednia i recollir la meva comanda a la botiga f\u00edsica de Pujol Clima?<\/strong> S\u00ed, pots recollir la teva comanda als nostres magatzems. Us recomanem verificar la disponibilitat d&#039;estoc abans de passar a recollir-lo.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-4 kt-pane5209_7421a4-02\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Emmagatzematge d&#039;informaci\u00f3 banc\u00e0ria<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Pujol Clima emmagatzema la meva informaci\u00f3 banc\u00e0ria?<\/strong> Per raons de seguretat, Pujol Clima no t\u00e9 acc\u00e9s a informaci\u00f3 banc\u00e0ria confidencial. Cada transacci\u00f3 requereix la introducci\u00f3 de dades banc\u00e0ries, gestionades per l&#039;entitat banc\u00e0ria del client mitjan\u00e7ant una passarel\u00b7la de pagament segur.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-5 kt-pane5209_bfe11b-cd\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Instal\u00b7laci\u00f3 de Productes<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Est\u00e0 inclosa la instal\u00b7laci\u00f3 en el preu dels productes a la web?<\/strong> No, els preus mostrats a la nostra web s\u00f3n sense instal\u00b7laci\u00f3.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-6 kt-pane5209_cc9bc1-16\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Servei d&#039;Instal\u00b7laci\u00f3<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Ofereixen servei d&#039;instal\u00b7laci\u00f3?<\/strong> S\u00ed, Pujol Clima compta amb instal\u00b7ladors professionals a tot Espanya. Per rebre un pressupost personalitzat, contacta&#039;ns al 93 727 24 28 o envia un correu a <a>info@pujolclima.com<\/a>.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-7 kt-pane5209_e11275-34\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Finan\u00e7ament de Compres<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Puc finan\u00e7ar les meves compres a Pujol Clima?<\/strong> S\u00ed, oferim opcions de finan\u00e7ament r\u00e0pid i c\u00f2mode. Informa&#039;t sobre les condicions disponibles.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-8 kt-pane5209_63a344-6e\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Proc\u00e9s de Reclamacions<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Com puc fer una reclamaci\u00f3?<\/strong> Per presentar una reclamaci\u00f3, truca al 93 727 24 28 o envia un correu electr\u00f2nic a <a>info@pujolclima.com<\/a>.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-9 kt-pane5209_fc2979-8d\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Servei de Transport<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Ofereixen servei de transport?<\/strong> S\u00ed, Pujol Clima ofereix enviament gratu\u00eft. Per a m\u00e9s detalls sobre condicions i terminis de lliurament, consulta la nostra secci\u00f3 d&#039;enviaments a la web.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-10 kt-pane5209_9e8f5d-6b\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Formes de Pagament Disponibles<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Quins m\u00e8todes de pagament accepten per a compres en l\u00ednia?<\/strong> Acceptem pagaments a trav\u00e9s de TPV virtual (targeta de cr\u00e8dit), transfer\u00e8ncia banc\u00e0ria, finan\u00e7ament, Bizum i Paypal.<\/p><\/div><\/div><\/div>\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-11 kt-pane5209_74aadb-83\"><div class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Estat de l&#039;Enviament<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/div><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\"><p><strong>Com puc seguir l&#039;estat del meu enviament?<\/strong> Un cop enviat, rebr\u00e0s un correu amb el n\u00famero de seguiment proporcionat per la nostra empresa de transports. Utilitza aquest n\u00famero per seguir el teu enviament a la seva p\u00e0gina web.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_joinchat":[],"footnotes":""},"class_list":["post-5209","page","type-page","status-publish","hentry"],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"eloi","author_link":"https:\/\/tienda.pujolclima.com\/ca\/author\/eloi\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/tienda.pujolclima.com\/ca\/wp-json\/wp\/v2\/pages\/5209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tienda.pujolclima.com\/ca\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/tienda.pujolclima.com\/ca\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/tienda.pujolclima.com\/ca\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tienda.pujolclima.com\/ca\/wp-json\/wp\/v2\/comments?post=5209"}],"version-history":[{"count":3,"href":"https:\/\/tienda.pujolclima.com\/ca\/wp-json\/wp\/v2\/pages\/5209\/revisions"}],"predecessor-version":[{"id":5515,"href":"https:\/\/tienda.pujolclima.com\/ca\/wp-json\/wp\/v2\/pages\/5209\/revisions\/5515"}],"wp:attachment":[{"href":"https:\/\/tienda.pujolclima.com\/ca\/wp-json\/wp\/v2\/media?parent=5209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}